HOW CAN WE HELP YOU?

DESIGN & LABELS

Yes, your products are shipped with the label adhered to the packaging.

The label design process timeframe is varied, and depends significantly on whether your branding and logo have already been determined. If you already have a logo, the process can move rather quickly. If you have an intricate labels design in mind, or don’t have a logo ready to go, the process can take longer. We will always do our best to set appropriate expectations and your representative will ensure that the process moves forward as quickly as possible.

Yes, our in-house graphic designers will work with you to create a custom logo at a standard hourly rate. Contact us to find out more.

Yes, we can use your existing artwork or designs to create your new labels. Our graphics teams requires your artwork to be high resolution graphics file. Once they apply your artwork to your labels, we will provide you a full color proof for your approval.

Yes, you can certainly make your own labels. If you choose to do so, it’s important to speak with your account manager to discuss the packaging and labels sizes required.

You have the option of shipping us labels or asking us to print them. We do charge for label printing.

FORMULATION

Yes, we provide custom formulation starting at $595. Contact us at info@morenaturals.com or (888) 660-6673 for more information.

We formulate with both natural and organic ingredients. Many of our formulas are clean, and are formulated using both natural and organic ingredients.

We communicate with our suppliers regularly to make sure we have the best, freshest, and cleanest ingredients.

We can package, label, and ship your unique formulation for you. All we need is the information and your product. Contact us at info@morenaturals.com to get an order started.

GENERAL

Our process is already one of the fastest in the industry. If you need something done in less than 2 weeks, contact us at (888) 660-6673. We will try our best to accommodate you as far as possible.

You can place an order online through the website, by emailing us at info@morenaturals.com, or by calling us at (888) 660-6673.

Our minimum order quantity (MOQ) for stock products starts at 250 units, and for custom formulation the MOQ starts at 500 units.

Yes, please contact us for samples. Product samples and prototypes take about 3-4 weeks.

Our facility can accommodate both low and high volume runs. Our MOQ (minimum order quantity) is 500 units, but we can produce tens or hundreds of thousands of units per order.

We like working with everyone – we cater to both established and up-and-coming brands.

Our products are marketed and sold all over the world. They are available in leading department stores, on Amazon, a variety of private label e-commerce stores, salons and spas.

Due to confidentiality agreements with existing clients, we cannot disclose the names of our customers. However, we are happy to provide references upon request.

Once we have all of the required items (packaging, labels, etc.) we are able to get 95% of orders finished and shipped within 6-8 weeks.

We do. Please take a look at each product to see the various tiers of discounts.

PACKAGING

Yes, you are welcomed to supply your own packaging if you wish.

We have some packaging available, and encourage you to visit (https://www.containerandpackaging.com) to identify the containers and packaging you prefer.
Remember, any packaging that you select from the site is included as a part of the purchase price!

PRODUCTS

Product returns are not usually accepted. In most cases we cannot exchange, refund nor return your items as we consider all orders custom. However, we understand that unexpected events can happen and we will review each situation with fairness. If you need to speak with us about a return, please call your representative directly.

In the unlikely event that you receive broken or damaged products in your shipment, please contact us as soon as you can. Since unexpected events can happen during the shipping process, we guarantee that we will handle each situation with fairness.

Yes, you can change the names of our products. In fact, we encourage you to do so, as this allows you to create your own unique and individual branding opportunity. Remember, creating a completely unique product will help you stand out from the competition.

Yes, you can change the names of our products. In fact, we encourage you to do so, as this allows you to create your own unique and individual branding opportunity.

Yes, you can order your products in the size that best suits your company’s needs. We manufacture our products in many sizes, ranging from small single unit doses to large bulk drums.

Yes, we do! You can access it here, or email us at info@morenaturals.com and we’ll happily to send it to you.

SHIPPING & LOGISTICS

Yes, we do offer custom product boxes. For more information contact your account representative, or click here to contact us.

We can ship anywhere in the world.

Yes, we can assist you with the export certificates and compliance. Your account representative will help you acquire all required documentation for country specific registration and import/ export requirements. Just contact your representative directly, or click here to contact us.

CAN’T FIND YOUR ANSWER?

Drop us a line at info@morenaturals.com. We aim to respond to all inquiries on Monday
to Friday within 48 hours.